Bittel 67 TSD Hotel Service Key phones with Front Desk, Room Service, Concierge Button

1. Hospitality telephones are telephones designed specifically for use in hotels and other lodging establishments. They typically have a base unit with a handset and a coiled cord,  designed to be durable and easy to clean.

   Here are some features you might find on a hospitality telephone:
   

   Buttons for dialing numbers
   

   Buttons for frequently used numbers like the front desk, housekeeping, or room service (often programmable by the hotel)

   A message waiting light

   Speakerphone functionality

   An alarm clock

   In some hotels, the phone might also be used to control other room features like the thermostat or lighting.

   Hospitality phones can be analog or digital (VoIP).

   Analog phones use a traditional phone line  while VoIP phones use the hotel internet connection to make calls.

1. How do I make a call to another room?

To call another room, simply dial the room number directly. If this does not work, please contact the front desk for assistance.

2. How do I contact the front desk?

Press the button labeled "Front Desk on your phone. If your phone does not have this button, dial "0" for assistance.

3. How do I make an external call?

To make an external call:

• For local calls, dial 9 followed by the local number.
• For long-distance calls, dial 9, then 1, followed by the area code and number.
• International calls may require a different prefix; please contact the front desk for the specific dialing instructions and charges.

4. How do I receive a call?

When your phone rings, simply pick up the handset or press the "Speaker button to answer.

5. How do I use the voicemail?

To access your voicemail:

• Press the "Voicemail button on your phone.
• Follow the voice prompts to listen to messages, save, or delete them.If you need assistance setting up or accessing your voicemail, contact the front desk.

6. How do I request a wake-up call?

To request a wake-up call:

• Press the button labeled "Wake-Up Call or dial the front desk (0).
• Provide your room number and the time you wish to be woken up.

7. How do I contact housekeeping?

Press the button labeled "Housekeeping on your phone. If your phone does not have this button, dial the front desk (0) and request to be connected to housekeeping.

8. What should I do in case of an emergency?

In case of an emergency, press the button labeled "Emergency or dial the emergency number provided by the hotel. This number is typically 911 or a direct line to hotel security.

9. How do I set up a conference call?

For conference call setup, please contact the front desk or the hotels business center for assistance. They will provide instructions or help you set up the call.

10. What do I do if my phone is not working?

If your phone is not working, please:

• Check if it is properly connected to the wall jack.
• Ensure the handset is securely placed on the base.
• If the issue persists, contact the front desk for assistance.

11. Are there charges for using the telephone?

Local and toll-free calls are usually complimentary. Long-distance and international calls may incur charges. Please refer to the hotels rate card or contact the front desk for detailed information on call charges.

12. How do I use the speakerphone feature?

To use the speakerphone:

• Press the "Speaker button to activate the speakerphone.
• To end the call, press the "Speaker button again or hang up the handset.